Awhile ago, Otto saw a heated argument unfold that got so crazy that he thought the police were going to have to be called.
Otto watched a store clerk get into a heated argument with a respected doctor and businessman that got so bad that they ended up screaming at each other.
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As Otto watched, he saw the clerk constantly interrupting the customer and telling him that he “needed” to hear HER out (even though she repeatedly said the same thing).
It was a crazy scene to watch and it got so loud and the two of them were so angry (as Otto saw it)–all because both of them just wanted to be heard.
This entire “fight” could have been avoided if the clerk had only allowed the customer to say what was on his mind without her getting caught up in reacting and defending.
Isn’t this the way it is in our personal relationships?
We just want to feel heard.
We want to feel important.
We want to feel respected.
This shows up differently for every single person and if you stay away from reacting and defending–and just listen, disagreements and fights will usually dissolve.
We have a good crop of poison ivy at the back of our lot and one of Susie’s self-appointed “jobs” for the holiday weekend was for the two of us to tackle this problem.
At the time, we weren’t particularly good at working together on household “fix-it” projects and this one wasn’t any different.
So we made up stories about what the other was thinking and reacted with anger and impatience.
It wasn’t until it rained and we had to stop what we were trying to do that we really listened to one another.
Otto hadn’t understood Susie’s strong desire to get rid of the poison ivy that weekend.
Susie was still expecting Otto to be like her father and ex-husband and take charge of these kinds of situations.
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